What is going wrong, and what to do about it.

A pipe has split and water is going where it should not.

No water in a cold snap, or one fixture dead while others work.

Old steel supply line corroding shut from the inside.

Waste coming up through a floor drain, tub, or toilet.

A sewer or rotten-egg smell that keeps coming back.

More than one drain backing up at the same time.

Cleared before, and it came back in the same spot.

The one drain in the house that blocks from grease, not from debris.

Roots finding a joint or crack and filling the pipe.

The pit is filling and the pump is doing nothing about it.

Running non-stop, or cycling every couple of minutes in dry weather.

Grinding, rattling, or a bang from the pit every time it shuts off.

The pump runs, the pit does not empty, and water comes back down the pipe.

Water under the house after rain, on a property that may never have had a pump.

Nothing hot at any tap, or it runs cold in a minute.

Water pooling under or around the tank.

It lights, then goes out again within minutes or hours.

Weak flow at one fixture or throughout the house.

Discoloured water from the tap, all the time or just at first.

A bang or thud in the wall when a tap or appliance shuts off.

Water cycling in the tank long after the flush.

An outdoor spigot dripping or leaking at the wall.