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Drain Pros TNWoman-owned · TN LLP #5045

core · TN LLP #5045 · verify.tn.gov

Water Service Line Replacement

Replacing the line from the meter to the house.

Quick answer

We replace the water service line — the pipe that runs from the meter to your house — when it fails. You get one scoped price before any digging starts. We do it across the whole service area. Tennessee license #5045.

The water service line is the single pipe carrying all of your water from the meter to the house, and when it fails you see it in the yard, on the bill, and at every tap. Replacing it is a real job, and on rural properties with long runs it can be a substantial one.

What the job covers

  • Replacement of the line from the meter (or well) to the house
  • Locating the failure precisely before any dig
  • Modern service line installed to code
  • One scoped price you approve before the work starts

On the job

Water Service Line Replacement in the field

Our own photographs, not stock.

Copper water service line repaired in a trench just past the water meter
Water service line repair after the meter
Pumping out a water meter box to work on the service line
Pumping out a meter box to work the service line

How to tell

Signs you need water service line replacement

  • A wet or unusually green strip of yard along the line’s path
  • A water bill that jumped with no change in usage
  • Dropping pressure throughout the whole house at once
  • Air or sputtering at the taps
  • A known old or undersized service line on an older property

Find the failure before you trench

On a long rural run, the difference between locating the break and guessing is the difference between one targeted repair and trenching the whole yard. We locate the failure first so the work is as contained as the situation allows, then replace the line to code.

The price, stated plainly

A long rural run is a bigger job than a suburban one, so we locate the failure and scope the run before quoting. You hear one number before the work starts.

Permits

Some plumbing work requires a permit and an inspection, and some does not. Whether one is required for your job is determined by the Authority Having Jurisdiction — the city or county building and codes office for your address — and it is at their discretion.

Usually requires a permit

  • Water heater replacement and tankless conversion
  • Whole-house repiping
  • Water service line and sewer line replacement
  • Gas line installation and repair
  • Relocating a fixture to a new position

Usually does not

  • Drain cleaning and clearing blockages
  • Emergency and repair work
  • Like-for-like fixture replacement
  • Water heater repair
  • Camera inspection and diagnostics

This is general guidance rather than a ruling, and it can differ from one town to the next. The Authority Having Jurisdiction makes the determination. Across the Bradley–McMinn corridor we pull the permit and book the inspection ourselves. Inside Hamilton County and Chattanooga the permit office does not accept an application from our license class, so permit-required jobs there are referred to a licensed partner who does the work and meets the inspector.

Common questions

Water Service Line Replacement: your questions answered

How do I know my service line is failing?
A wet or green strip along its path, a jump in the bill, or dropping pressure throughout the house are the usual signs. We locate the failure to confirm before any dig.
Will you have to dig up my whole yard?
We locate the failure first precisely, so the dig is as contained as the run allows rather than trenching on a guess.
How is it priced on a long rural run?
By the run. We locate the failure and measure what actually has to be replaced before quoting, so a long run is priced as a long run rather than discovered halfway through.
What kind of warranty do you offer?
A one-year workmanship warranty on plumbing from the date of completion, covering the specific work performed — it does not extend to unrelated or pre-existing conditions. Drain cleaning carries a 30-day warranty unless we state otherwise, excluding closet augers. Manufacturer warranties cover the parts and equipment separately. That is the whole of it, in writing.
Are you actually licensed?
Yes. Tennessee Limited Licensed Plumber #5045, issued by the state Board for Licensing Contractors and verifiable through the state's public lookup at verify.tn.gov. No competitor in this market puts their number on the page — we lead with ours.

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Book Drain Pros TN for water service line replacement.

Call for the fastest response, request service online, or send the form and we’ll reach out. Woman-owned and family-run, licensed, with straight pricing you approve before we start and 24/7 emergency service.

TN Limited Licensed Plumber · #5045 · verify at verify.tn.gov

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